If you are a victim of a consumer-related fraud, the State's Attorney's Office, Consumer Fraud Division, may be able to help you recover your losses, prosecute the person or business responsible for the fraud, and prevent other members of the public from falling victim to the scheme.

Primary Mission of the Consumer Fraud Division:
To investigate and prosecute violators of Illinois consumer protection statutes.

Overview of the Consumer Fraud Division
The State's Attorney's Office maintains a Consumer Fraud Division for the benefit of consumers who are victimized by unscrupulous persons and businesses. The Division handles a variety of civil and criminal consumer law cases including: home repair, fraud, travel scams, immigration fraud, ruse entry, advance fee loan scams, identity theft and dishonest auto sales. The Division also provides a Consumer Help Line to handle inquiries from the public concerning consumer matters. The Consumer Help Line is staffed by paralegals of the Intake Unit of the Consumer Fraud Division, who are available to answer consumer-related questions, provide appropriate referrals, and offer assistance in filing consumer complaints. Consumers may call (312) 603-8700 during regular business hours from 8:30 a.m. to 4:00 p.m., Monday through Friday, to speak to a paralegal in the Intake Unit

The offices of the Consumer Fraud Division are located at 69 West Washington - Suite 3130, Chicago, Illinois, 60602 (312) 603-8600.

Our email address is consumer@cookcountygov.com.