Consumer
Fraud Division
Special
Report: Identity Theft
Most businesses are operated by honest
people, but there are some unscrupulous people who
prey on trusting consumers. This Web Page contains
tips about scams and frauds, what to watch for, and
what to do if you are a victim.
If you are a victim of a consumer-related fraud, the
State's Attorney's Office, Consumer Fraud Division,
may be able to help you recover your losses, prosecute
the person or business responsible for the fraud, and
prevent other members of the public from falling victim
to the scheme.
Primary Mission of the Consumer Fraud Division:
To investigate and prosecute violators of Illinois consumer
protection statutes.
Overview of the Consumer Fraud Division
Cook County State's Attorney Richard A. Devine maintains
a Consumer Fraud Division for the benefit of consumers
who are victimized by unscrupulous persons and businesses.
The Division handles a variety of civil and criminal
consumer law cases including: home repair, fraud, travel
scams, immigration fraud, ruse entry, advance fee loan
scams, identity theft and dishonest auto sales. The
Division also provides a Consumer Help Line to handle
inquiries from the public concerning consumer matters.
The Consumer Help Line is staffed by paralegals of the
Intake Unit of the Consumer Fraud Division, who are
available to answer consumer-related questions, provide
appropriate referrals, and offer assistance in filing
consumer complaints. Consumers may call (312) 603-8700
during regular business hours from 8:30 AM to 4:00 PM,
Monday through Friday, to speak to a paralegal in the
Intake Unit
The Consumer Fraud Division is a part of the Public
Interest Bureau of the Cook County State's Attorney's
Office. The Bureau is comprised of the Child Support
Enforcement Division, the Community Prosecutions Division,
the Consumer Fraud Division, the Environment and Energy
Division, the Major Actions Division and the Seniors
and Persons with Disabilities Division.
The offices of the Consumer Fraud Division and the
Public Interest Bureau are located at 69 West Washington
- Suite 700, Chicago, Illinois, 60602 (312) 603-8600.
Our email address is consumer@cookcountygov.com.
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